Privacy Policy

Definition of Personal Information

Florida law defines “Personal Information” as an individual’s first name or first initial and last name in combination with any one or more of the following data elements for that individual:

• A social security number;
• A driver license or other government document used to verify identity;
• A financial account number or credit or debit card number, in combination with any required security code, access code, or password that is necessary to permit access to an individual’s financial account;
• A user name or e-mail address, in combination with a password or security question and answer that would permit access to an online account; or
• Any other categories identified as “Personal Information” under Florida law.

“Personal Information” does not include information about an individual that has been made publicly available by a federal, state, or local governmental entity. The term also does not include information that is encrypted, secured, or modified by any other method or technology that removes elements that personally identify an individual or that otherwise renders the information unusable.

How do we collect Personal Information?

We may collect Personal Information when you:

• book a reservation
• visit a restaurant
• make an inquiry
• sign up for marketing emails
• use our website (such as to make inquiries or make a reservation, etc.)

What type of information is collected from you?

Below are the different types of information that KLAW may collect from you:

I. When you make a booking:

• title
• name
• e-mail address (used for booking confirmation and post-dining feedback emails)
• home or work address
• billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
• telephone number
• company name
• dietary requests
• marketing preferences (whether you opt-in or opt-out)

II. When you dine at KLAW:

• marketing responses (where applicable)
• survey responses
• current and past restaurant reservation details

III. When you access our Website:

There is “Device Information” about your computer hardware and software that is automatically collected by KLAW. This information can include:

• device type (e.g. mobile, computer, laptop, tablet)
• cookies
• operating system
• IP address
• browser type
• browser information (e.g., type, language, and history)
• domain names
• access times
• settings
• referring website addresses
• other data about your device to provide the services as otherwise described in this policy
• we also may receive your generic location (such as city or neighborhood).

IV. When you apply for a position with KLAW:

You may submit your CV if you’re interested in working for us to info@klawrestaurant.com.

This information may include:

• personal details
• employment details
• education
• salary history
• other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info@klawrestaurant.com.

How is your information used?

We use the information we collect about you to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Send you service emails (booking confirmation and post-dining feedback)
• Improve our products and services
• Send marketing communications
• We may use the information to customize the website according to your interests
• Profiling: We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Who has access to your information?

KLAW shall take reasonable measures to protect and secure data containing Personal Information in electronic form. We will not sell, distribute, or lease your personal information to third parties.

We will only share your information with third parties if necessary to deliver services on our behalf. For example service providers (e.g. Opentable for the provision of online bookings), third-party payment processors, and other third parties to operate our Website and fulfil your requests, and as otherwise provided by you or as permitted by applicable law.

Third parties (including Opentable, Triple Seat, website provider) whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this Privacy Policy, and/or for as long as we have your permission to keep it.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalize your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognize you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes:

• Authentication, personalization and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.
• Performance and analytics: cookies help us analyze how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
• Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
• Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Changes to this statement

KLAW may update this Privacy Policy to reflect changes in Florida law, or to reflect company and customer feedback. KLAW encourages you to periodically review this statement to be informed of how we are protecting your information. This policy was last updated in December 2021.

Contact Information

KLAW welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy, please contact KLAW at info@klawrestaurant.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.